pinpointing stress factors
A systemic approach
A collective effort
by senior associates
Positivity through objectivity
Key success factors
How we work
To fulfil your request,
we have three priorities
At each major step of the project, we seek the active participation of all stakeholders, including senior management, management and staff representatives – the CHSCT first and foremost.
We provide you with a clear vision of the human risks, psychosocial risks (RPS) and high-risk groups. They are objectively assessed, prioritised, weighted and systematically linked to your strategic goals.
We maintain a constant vigil on action plans, which can be ambitious but must always be realistic, deliverable and easily shared.
For maximum rigour,
we use auditing methodology
We apply the principles of auditing to human and psychosocial risks (RPS) in order to identify what quantitative approaches tend to miss, but also to improve quality of life at work.
We favour confidential individual interviews: the information we obtain from these is more reliable and informative than more “scientific” questionnaires.
We personally select the employees we will interview: they are drawn at random, based on representative criteria of the organisation concerned.
We examine real-life work situations, we visit the sites, but we also study all relevant documents concerning the organisation’s activity, its human resources and industrial relations.
To support the business effectively,
we adopt a “systemic” approach
Competition, strategy, organisation, values, reputation, management, relationships, careers, production, workflows, forms of recognition…
For us, the company is a whole:
- Human risks and psychosocial risks (RPS) cannot be reduced to HR functions,
- Lack of understanding of human risks and psychosocial risks (RPS) jeopardises a strategy’s implementation.
To uphold our systemic approach,
we work with highly experienced teams
We work with senior project associates who have held management positions at several different companies over their extensive careers.
Their aptitude for pinpointing the issues, their pragmatic approach, their open mindedness and ability to listen, as well as their creativity has been tried and tested.
Teamwork is also about reflecting as a team: our findings, our analyses and recommendations are discussed and debated. Our report is always the result of a collective effort, the product of many different perspectives.
To remain objective, we remain positive
We are not here to make moral judgements – we offer solutions. From experience, we know that there are often good explanations underlying problematic situations.
We speak without jargon, and we listen carefully. From experience, we know that all organisations have genuine strengths and untapped resources: not only do we tell you this, we show you.
For our work to be successful, we identify key success factors
We meet all stakeholders before the start of the project.
We provide updates to senior management and the CHSCT during the project.
We must also be informed of any significant changes in the organisation.
We never start a project without an agreement for a joint working group: as a minimum, it will be responsible for fine-tuning the final recommendations and for monitoring the implementation of an agreed action plan.